Blaze GPS Issue

[Willdrury1996]

I have had my Blaze for a couple years now and GPS tracking connected through my iPhone has worked perfectly, until last week. I have tried re-pairing the device, changing the settings, turning WiFi off when connecting my device and nothing seems to be working. As I leave for my run i connect my phone and it all seems fine, but within a few minutes of the run I notice that it is no longer connected to my phone. At the end of the activity it uploads data (steps, miles and calories burnt etc.) but doesn’t show the map or pace per mile like it used to. I am in a bad signal area but have done the same run countless times before where it has tracked it no problem.

Any ideas what the issue could be and how to resolve it? My thoughts that the new COVID app could be stopping GPS tracking via Fitbit so will turn that off on my next run to see but wondering if anyone else has encountered this problem.
Cheers

[Stinkysqueaker]

I have had this issue for some time, before I downloaded Covid App here in the UK! Also tried re-syncing etc and nothing has worked! I wonder if it is now out dated and similar to Apple products, we need to upgrade to a new unit? I fear it is a money making ploy from Fitbit! Would love to benproved wrong 😉

[Rich_Laue]

Yes, your tracker is losing connection with the phone. The tracker will vibrate when GPS connection is lost or locked on. 

I don't know a lot about the iPhone. You say within a few minutes, does this happen when the phones screen locks. 

Try a restart of the phone after GPS has disconnected. 

Does the gps stay connected while the Fitbit app is open on the phone? 

Then try moving the app to the background.