Blaze GPS discrepancy

[Beth0628]

I mapped out a mile and walked it. The Blaze measured .66. Way off! My normal 4 mile walk registers about 2.56 or so. Will changing my stride length help with the discrepancy? What, if anything, will help with the discrepancy?

[shipo]

Were you in tethered GPS mode with your phone?  If no, then changing your stride length will help.

[MikeF]

Indeed. If you were using the phone GPS then the distance was mapped by the phones processed signal and nothing you can do to the Blaze will change that. If you were just counting steps, however, then the stride length will have an effect. The other thing to check is the accuracy of the step counter which you can do fairly simply by walking 100 paces and seeing how many the Blaze captures.

[RodrigoFitbit]

Welcome to the Community @Beth0628

@MikeF and @shipo are right, did you used the GPS of your phone connecting it to your Blaze? If not, I recommend you adding your stride length on your profile's settings.

Let us know how it goes

[Beth0628]

Sent it back...

Sent from my iPhone

[shipo]

---

@Beth0628 wrote:
Sent it back...

Sent from my iPhone

---

You didn't answer our questions; were you using the Blaze properly?

[Beth0628]

Yes. Over a course of 3-4 weeks I was in contact with Fitbit sending numerous photos and trying every solution they gave to me to no avail. I sent it back and am awaiting a new one. Does that answer your question?

Sent from my iPhone

[RodrigoFitbit]

Awesome @Beth0628 thank you for letting us know