Blaze: Inaccurate steps, floors, and distance.

[scrubsz]

I've had my Fitbit Blaze for about 3 weeks now. I am not happy. I "upgraded" from the HR and am finding that this thing is horribly inaccurate. When I go out for a 3 mile run, I'm only logging 2500-3200 steps. At work a bunch of us will climb the stairs (20 flights) and the Blaze only logs 6-8. I know there are several other threads about this. But moderators are not giving any viable fixes. Is this an engeneering issue or software? If there is no fix, this is going back to the store and I'm buying a Garmin!

Moderator edit: format

[HurricaneDave]

Mine is the exact same. The accuracy is way off. And so far none of the suggestions offered have helped. I've put mine in an exercise mode and walked a bit then checked it and no steps were taken. I've taken stairs but the Blaze shows none. And it seems quite a few people are reporting the same problems.

Fit bit please fix this! We paid a lot of money for this device and so far for me it's pretty disappointing.

[Rich_Laue]

@scrubs Moderators are just that, they are not the developers, and are only able to pass on what they've been told.

@HurricaneDave I'll assume you have done both a 2 finger restart, and the shutdown through the settings menu. I would not test it without at least 10 steps. Just moving the arm up/down more than 5 times should give steps, 

I'll have to search, it's in the main thread on step count, but we where told that the developers are looking into step count accuracy. The fix will not come overnight and will require new firmware loaded into the Blaze.

As for stair counting, at best it will be pragmatic. It's trying to read changes in air pressure, in an environment that is very unstable.

Air pressure at sea level is 14.69594 Paso 

Air pressure at ten feet is   14.69058 Psi

We are looking at a change  0.00546 Psi or the weight of 2 American paper dollars. A US dollar weighs about 0.00218 pounds.

This would be the case if our sensor was 1 square in, but it isn't its more like 0.1 square inch, or 100 times smaller. So let's cut one bill into 50 even pieces. Take one piece and weigh it, this is the change your Fitbit is looking for.

I'm not trying to defend Fitbit, I'm simply amazed that stair counting works as well as it does, and have had scientists tell me the same.

[HurricaneDave]

Thank you for the response. I work in the tech field and well know that
not everything works correctly. But at the end of the day it comes down
to does the product perform as advertised. It just seems as if so many
people having the same issues, how much testing was really performed on
the Blaze? Did someone just say well it's good enough, send it out?

I do hope they get the Blaze working as people who purchased it expected
it to. I'd love to have faith in the product, as I do like the features
it offers. But again if those features are so far off, it's just a fancy
bracelet. (Well ok, maybe a watch. It does seem to keep the time.) 🙂

Again thank you for explaining more about the situation. I do appreciate
the suggestions offered and will try them again.