07-02-2017
13:48
- last edited on
07-03-2017
06:05
by
AlejandraFitbit
07-02-2017
13:48
- last edited on
07-03-2017
06:05
by
AlejandraFitbit
Fix music control for LG K20 ... It just flashes connecting and does not load music.
Moderator edit: Subject for clarity
Best Answer07-02-2017 14:30
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-02-2017 14:30
Sorry @Hammy357 asking the comunity of Fitbit users to fix this, probably will not work.
Have you checked to see if Fitbit gives you their blessing at www.fitbit.com/devices
We could give some things to try, like restart the phone, which allways works for my android.
07-03-2017
06:08
- last edited on
10-30-2025
10:29
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-03-2017
06:08
- last edited on
10-30-2025
10:29
by
MarreFitbit
It's great to see you here @Hammy357 and @Rich_Laue thanks for stopping by.
As mentioned, your phone needs to be a compatible mobile device in order to connect properly with your tracker. You can try to follow the instructions in this post to troubleshoot the music control feature but I don't guarantee it will work 100% since LG K20 is not compatible.
Let me know the outcome. ![]()
Best Answer