help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze Quick view never fully off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2017 20:56

‎02-22-2017 20:56

I have Quick view set on OFF & have checked on watch, mobile app & PC however the screen does come on without pushing the side button. Not as often as with QV on, but it still comes on on its own. Is there not a way to fully turn it off so screen only turns on with the push of a button?

Best Answer
0 Votes
1 REPLY 1

‎02-23-2017 03:14

‎02-23-2017 03:14

It's great to see you around @Ccaudillo. Are you tapping the tracker's display or doing a hard movement with your hand? Keep in mind that the tracker's display will be on if you tap the display, maybe you are touching it and that's why it is displaying. But if you are not, you can always try to restart your Fitbit.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes