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Blaze Restarting Nonstop

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‎07-10-2016 14:56

‎07-10-2016 14:56

My Fitbit Blaze has been restarting itself nonstop since 9:00am this morning. It's killed itself twice and that's the only time the madness stops. It just keeps flashing the Fitbit logo when connected to the charger, or when it has enough battery power to do so. It never turns on (the HR monitor never starts flashing) and it's not recnognized to sync by my computer, while connected, or via bluetooth from my phone. 

It's done this twice before now (usually stopping within an hour or so) and I've only had it 2 months. Anyone have ideas to fix it?

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‎07-11-2016 04:28

‎07-11-2016 04:28

Welcome to the Forums @agrobbins. It's weird to hear that your tracker is resetting itself, I recommend restarting your Blaze and if the problem persists after the restart process, feel free to contact our support team. For a faster response you can contact them via phone or chat.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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