04-25-2016 05:01
04-25-2016 05:01
I did a 5K run yesterday using my Blaze, however, it was giving me the "Phone not found" error while trying to begin the run. I fiddled with the Blaze(turned if off/back on) and my phone(turned bluetooth off and back on - both times verifying the Blaze was connected) for a few minutes and decided to just do the run without the GPS because I had already wasted enough time trying to fix it. When I was done with my run I saw the splits summary on my Blaze, but cannot see splits or mileage on the app or when I log into the fitbit website. Is this simply because I did not utilize the GPS feature? It's disappointing to be trying to train for a 5K and not be able to see my mile splits in order to improve time. Maybe I'm just missing something super obvious?
Any help is greatly appreciated.
05-09-2016 13:45
05-09-2016 13:45
@jwhokie A warm welcome to the Community! Thanks for the troubleshoot that you did. That's correct, you could see the summary on your Blaze. However, you won't get the splits or mileage in your Dashboard because you didn't use the GPS feature in your phone. You can learn more about it by checking Connected GPS Information Post.
Hope this helps. Have a great week .
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