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Blaze - Screen Black

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‎09-18-2017 08:01

‎09-18-2017 08:01

Screen on blaze went black.  I have tried a dozen times to restart.  The FitBit logo never appeared.  The Blaze is vibrating when I receive a phone call etc but shows nothing on the screen.  HELP!!! Thank you in advance.

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‎09-18-2017 10:34

‎09-18-2017 10:34

Please contact support. Let them know you have restarted it several times

 

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-20-2017 07:21

‎09-20-2017 07:21

It's great to welcome you @puppykota, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

Since the restart procedure didn't work, I recommend keeping an eye on your inbox for further assistance.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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