09-27-2018 18:11
09-27-2018 18:11
My FitBit Blaze doesn't seem to be working anymore. I tried to hard reset. Then I let it run out of batteries and restarted it. Now the Blaze is flashing red and blue lines across the entire screen and appears to be restarting or flashing the red and blue bars on for 10 seconds then off for a second then back on agat.
Any ideas? I am nervous this means my Blaze is done for good.
Thanks
09-28-2018 03:11
09-28-2018 03:11
Hi, @Uhuh12345, that doesn't sound good! Unfortunately if you have tried a restart on your Blaze at least 3 times and you are still having this issue, it is time to get in touch with Fitbit Customer Support on contact.fitbit.com. They will take it from there.
Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
10-02-2018 07:11
10-02-2018 07:11
Hey @Uhuh12345, welcome to the Community and @Julia_G thanks for stopping by.
I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them, which I think is great and know that they will be glad to help you out and provide you with a solution.
Let me know if you need anything else.
10-02-2018 07:28
10-02-2018 07:28