Blaze Screen Frozen

[Sully80]

Hi

My FitBit Blaze screen has frozen on the alarm setting. I have tried swiping and pressing each of the button and I remain stuck on this screen. I've also tried resetting my FitBit and doesn't reset. Please help!

Thanks
Peter

[Singhfly]

Hi,

My blaze is not frozen but is stuck at the second screen that provides details of workout.

I tried resetting it by pressing the left and lower button but for no gain.

Not sure what the next step should be. My blaze is around 18 months old, is it close to it's lifetime? How long does a Fitbit blaze last? Is there a concept of warranty?  Mine is gifted so have only the box with some UPC info.

any help will be much appreciated.

Amrit

[spaceczar1]

When I 1st tried it, it did not work for me either. But after putting constant pressure on those buttons for at least 30 seconds, my FITBIT did reset. It did freeze again several days later but I was able to unfreeze it repeating the procedure.

I don’t know what the warranty length is but I expect my fitbit to last at lest 42 to 60 months or I won’t be buying products from this company again.

Sent from Mail for Windows 10

[Kelcgray55]

Hello
Mine does that every once in awhile also. Did u try putting back on charger
Fitbit has wonderful customer service


Sent from my iPhone

[BooBaby]

thanks Rich, I was having this problem for the first time and your answer helped me a lot.

[Madmonkey]

My blaze was frozen with a dark screen and the green lights flashing constantly. Thanks for the advice of holding the left and bottom right buttons for 15sec. It did the trick and all's good now.

[Yeez]

Thanks, worked on mine.  Never had this problem before and thought it was time to replace my Blaze!

[Madmonkey]

Glad I could help

[Micbro]

my screen is frozen. I tried a reset and now I get the low batter screen. I started to recharge the battery but it's now stuck on the logo screen. no response to touch. I'm going to try charging it for an hour and check. looking for suggestions if that doesn't work.

[Madmonkey]

Once charged try resetting again.

[Micbro]

That worked but now my BPM isn't tracking.

[Jennywilson121]

Mine is doing the same thing

[Yeez]

Have you tried resetting it?