Blaze Screen is shaking

[SunsetRunner]

The screen on my Fitbit blaze is shaking and will do it for days at a time. It still tracks the information but it shouldn't be shaking.

[SteveH]

In the hope that this is a software glitch, try restarting your Blaze using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries though as it's known to not always work.

If that doesn't fix it then it's probably a hardware fault. Are you still within warranty? It runs for 12 months from purchase (24 months if you are in Europe) and if you are covered then you can contact customer support via:

contact.fitbit.com

[AlejandraFitbit]

It's great to welcome you @SunsetRunner and @SteveH thanks for stopping by.

I would like to know if you have followed our friend's recommendation? A restart should make your tracker work properly.

Let me know the outcome. 

[SunsetRunner]

I have tried restarting my Fitbit but then a couple weeks later it happens
again. And yes I'm still covered under warranty
Thanks

Moderator edit: personal info removed

[AlejandraFitbit]

Thanks for the information @SunsetRunner. Have you get in touch with our support team? Have they offer you a solution for this?

See you around. 

[SunsetRunner]

Yes I've tried his recommendation and it worked the first couple times my
device acted up but this past time it did not.

Moderator edit: personal info removed

[AlejandraFitbit]

Thanks for the update @SunsetRunner. I would like to know if you have already take a look at our warranty policy? If you haven't, I recommend taking a look at it and also let me know if you have contacted our support team.

Hope to hear from you soon. 

[MoparDuncan]

My screen started shaking after the most resent update just a few days ago.  Looking for a way to push another update to see if it was just corrupted somehow. 

[MoparDuncan]

I was able to find the re-start instructions and it seemed to of worked the first time.  The screen does not shake anymore and I will monitor it over the next several days to make sure it doesn't occur again.

[vi210]

I've tried restarting it numerous times and its still shaking and won't restart. 

[Kianj]

Thank you. This worked for me. 🤗

[AlejandraFitbit]

A warm welcome to the Community @Kianj and @MoparDuncan, I am glad to hear that the restart procedure worked and that your trackers are working properly now. If you need anything else, do not hesitate to post it.

@vi210 Great to see you here, since the restart didn't work, I recommend keeping an eye on your inbox for further assistance.

Let me know how it goes. 

[ErnieHorning]

I had this issue all day.  I waited until late at night, just so I wouldn't lose any data.

Restarting, totally corrected the screen shaking but will monitor it for a few days.

[MSCHASSIDY]

Thank you so much. This fixed the shaking in my Blaze.

[AlejandraFitbit]

Hey @MSCHASSIDY, welcome to the Community.

It's great to hear that the instructions provided in this thread helped you and that your tracker is working properly. If there is anything else we can help you with, do not hesitate to post it.

Happy stepping! 

[SunsetRunner]

Instant fix!

[ErnieHorning]

Though this fixes the shaking, its only a temporary fix.  Over the past year since I found this fix, my Blaze has to be restarted again after two-three months.  Annoying but not a showstopper and it's easy to fix.

[SunsetRunner]

Thank you for the information. I will keep my eyes peeled.

Get Outlook for Android

[LiliyaFitbit]

Welcome to the Fitbit Community @SunsetRunner ! It's great to see you around @ErnieHorning! I am sorry for the late response. 

@SunsetRunner I am glad to hear your tracker is working properly now. Thanks for your time and efforts! I hope you continue enjoying your device without any difficulties. 

@ErnieHorning Thank you for sharing your experience. I appreciate your feedback since this helps us to keep improving.

If you have any further questions, please let me know!

[alonaw]

This has been going on for two days and I was hoping it would fix itself.  No chance.  I looked up solutions and this worked beautifully.  Thanks.