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Blaze Step Count Inaccuracy

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‎04-24-2020 14:49

‎04-24-2020 14:49

Hello, 

Wondering if anyone else has problems with their Blaze’s accuracy of step counts and distance while running? I have an IPhone it is paired with. I’ve done troubleshooting. Today I contacted customer support, they did 2 step tests(that’s it) and told me that it was operating within the margin of error which was 25%. That is a huge margin of error if you ask me. What is the point of having a step counter when it can be up to 25% inaccurate. Very frustrated with the “customer support” I received today. 

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‎04-28-2020 05:07

‎04-28-2020 05:07

I suspected a while ago (maybe two years) that my Blaze step count was not accurate as the step count seemed to stall then surge while I was walking.  I didn’t give it further thought, though I noticed it every once in a while.

 I got a treadmill a few weeks ago; but, today was my first time looking at the Fitbit app while I was walking.  The step count seemed to stall and surge a little. I counted my steps.  I counted 100 steps while Fitbit counted about 75!  I was thinking about getting a Versa. I’d better check the forum first. 

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