help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze | Steps on tracker do not match my challenge steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2017 08:07

‎01-08-2017 08:07

My steps that I've done on my tracker (dashboard) do not match the steps that are shown on my challenge. It literally off by 1000 steps.  

 

In one weekend challange its off by 1000 steps and the other weekend challenge it isn't off at all (its correct)...

 

Why is this problem happening? 

 

-G

 

Best Answer
0 Votes
1 REPLY 1

‎01-08-2017 08:09

‎01-08-2017 08:09

@Geoffrey28  In your challenges, are any started in a different time zone than what zone you are in?  If so, that could explain the difference(s).

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer
0 Votes