Blaze Sync Error, please try again *Tried Everything*

[mylosol]

I am at my wits end with this issue...  Had the Blaze for about 5 days, charged it last night and now it won't sync.  I have tried everything I have seen on these forums: 

• Reboot Phone
• Reboot Fitbit
• Turned off then back on Bluetooth
• Deleted the tracker from the app then re-setup
• Force quit and then reopen the Fitbit app
• Double checked location services was on and the app had full permissions as in Erick's Post
• Tried all the steps in Lanza's Post
• Checked my phone for known issues in Which Android devices have known issues post
• I have other Bluetooth devices but none are currently connected to the phone
• The Always Connected option in the Fitbit app is on
• All-Day Sync is on

I have exhaused every troubleshooting thing I have found thus far on the comminuty forums and still nothing....  it's a bit frustrating becaue it worked fine for the first 5 days!

Device Info:

• Samsung Galaxy Note 5
• Android v. 6.0.1 
• FitBit Blaze Firmware Version: 17.8.301.8
• Fitbit App Version: 2.42

[Pmusgrave]

How do I get my Blaze to sync

[ABirdi]

I have the same issues that you listed, driving me nuts!

Time is all messed up, it showing half way between two time zones, everytime I try to sync, it fails but it adds few floors, I've climbed about 8 floors today and on the app it shows 16 floors (good for my stats though!!).

I've tried all the tricks, with no luck! I hope this issue with the new software update....bloody first world problems!!!

[grizz852]

I have had mine for 2 days and having this same issue. Anyone figure out how to fix it?

[MikeCEC]

Seems to be a massive problem.  I'm returning mine.   

[Zenberrada]

Same here - had it for a week, ran battery down and charged. Voila, time is way off and the air has a pulse of 149. No amount of syncing attempts, pairing/unpairing, turn off and on combos works. Shouldn't have to try this hard to get the thing to work. Didn't have this problem with the Fitbit Charge. 😞

[Duncan93]

Same here, have attempted all the things stated, still not working, have had my blaze for 8 months, and I really enjoy it. Seems to be a bit of a universal issue though

[mylosol]

Yeah, after posting I found this thread too...  Seems they broke the app with the last update 

[Zenberrada]

Thanks! That seemed to work...for now ! 

[Pmusgrave]

I un installed my fitbit from the app (remove this devise)

removed my fitbit from bluetooth and rebooted my phone

added my fitbit back to my bluetooth and re installed my fitbit in the app.

[leecall]

Tried everything and still get bluetooth error  now its telling me i need a dongle. Never had to use one before, whats happening - fitbit blaze.

[leecall]

Done everything suggested twice, still no joy, still says bluetooth error, does this mean my fitbit blaze is dead,