12-27-2016 10:09
12-27-2016 10:09
I just got a new Blaze (upgraded from Charge HR) and it won't display the detail of my text messages! I get the notifications just fine and each one sayss "Messaging" in green and then below it says "New message" in a white box. I have a Samsung Galaxy S4 phone and used the default message SMS app until I read a suggestion to try another app so I switched to Google Messenger and I have the same results! Help!
Answered! Go to the Best Answer.
Best Answer12-27-2016 12:42
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12-27-2016 12:42
Dug my S4 out. Here are screenshots of the settings windows. Notifications is right at the bottom of the main menu.
Once you click on Notifications, you can make sure preview message is selected.
MakMak | Community Council
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Best Answer12-27-2016 10:54
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 10:54
Hi, @Cyagla! When you are in your messenger app, go into the settings and make sure that preview message is turned on. Your Blaze will only display what your phone notification shows.
MakMak | Community Council
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Best Answer12-27-2016 11:20
12-27-2016 11:20
Best Answer12-27-2016 11:20
12-27-2016 11:20
Best Answer12-27-2016 11:32
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12-27-2016 11:32
If you are in the main area (not in a specific text message, in the area where you see a list of conversations), you should be able to open the menu, click settings, and see an area for notifications.
MakMak | Community Council
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12-27-2016 11:49
12-27-2016 11:49
I've done what you're saying and have gone to the Messenger app menu and clicked on "Settings". I don't see anywhere that says preview message - I also looked at Advanced Settings. I even checked every box that had an option to make sure I wasn't missing something! Ugh......
Best Answer12-27-2016 12:42
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 12:42
Dug my S4 out. Here are screenshots of the settings windows. Notifications is right at the bottom of the main menu.
Once you click on Notifications, you can make sure preview message is selected.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
Best Answer12-27-2016 12:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 12:44
@MakMak is this in the messaging app or in the phones IS settings?
Best Answer12-27-2016 13:16
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 13:16
It's actually in the messaging app.
MakMak | Community Council
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Best Answer12-27-2016 14:19
12-27-2016 14:19
Thanks so much MakMak - it worked!!!
Best Answer04-08-2017 10:14
04-08-2017 10:14
Thank you, have a Galaxy J7, and adding the preview messages, worked for me with my Blaze, spot on!!
Best Answer07-31-2017 12:33
07-31-2017 12:33
I have a Galaxy S7, but can't view my messages. I can't find the setting to preview texts. Help!
Best Answer07-31-2017 12:40
07-31-2017 12:40
@AJ6649 wrote:Thank you, have a Galaxy J7, and adding the preview messages, worked for me with my Blaze, spot on!!
I have a Galaxy S7, but can't view my messages. I can't find the setting to preview texts. Help!
Best Answer08-06-2017 04:29
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-06-2017 04:29
A warm welcome to the Community @CarlaE. If your tracker is not receiving your texts, I recommend following the instructions by our friend @MarreFitbit in the My tracker isn't receiving notifications (Android Fitbit app) post. Now if you want to add more app, you just need to do the following from your Fitbit app:
I hope this helps, let me know how it goes. ![]()
Best Answer