Blaze Tracker Not Syncing

[archial]

My Blaze tracker is keeping track of my activity, but not syncing to my phone (samsung galaxy5).
The tracking stop at least 20 hours ago. Teo challenges that ended Friday at midnight and awaiting me to sync!!! This phone is the only device this tracker is paired. HELP!!!

[Julia_G]

Hi, @archial, sometimes syncing does seem to be a bit tempermental.  Usually the first advice is to try toggling Blue Tooth off on your phone, wait a minute, and then turn it back on, then try to force a sync.  If that doesn't work try turning your phone off, wait a moment, then back on.  Force a sync again.  Another thing that sometimes works is to log out of your app and log back in again.

I usually find the most reliable way of getting a reluctant Fitbit to sync is to do a restart .  That always works for me.

Hopefully one of these steps will get you going.  Good luck on the Challenge!  Keep us posted, and welcome to the Community!