Blaze WP10 sync issues

[Ghola]

Hi, all. The main issue I'm having with my Blaze is that after a week or two, communication between it and my Windows Phone 10 drops - as in, it won't connect at all, let alone sync.

I've tried a number of things:

-Turning phone Bluetooth off and on

-Restarting my phone

-Various combinations of the above two

-Restarting my Blaze

-Deleting the Blaze from my Bluetooth settings

-Completely removing the Blaze from Phone Bluetooth and App connections and setting it up as a fresh device (an annoying and time consuming tactic, and the only one that actually works.)

New thought is that one of my devices (Phone or Blaze) is faulty...

However, after a couple of device restarts, Blaze Classic starts connecting again, allowing the devices to communicate for music control...

Other issues of less importance:

- Notifications do not appear, never have appeared

- Exercise programs do not connect at all, always saying "Phone not found"

A lot of these issues I'm simply chalking up to the fact that Windows Phone devices just don't seem to get the high-quality app support that Apple and Android do - one of the reasons I liked the Fitbit brand was the fact that it actually had a legit branded app.

i suppose I could try connecting it to my PC or android tablet, and just using my phone for the online update information, but that removes 90% of the reason to have the app in the first place.

[AlejandraFitbit]

Welcome to the Community family @Ghola. Thanks for troubleshooting the syncing inconvenience by yourself. First, I recommend verifying that your phone is a compatible mobile device. If your phone is not listed, that's the reason why you are having problems connecting it with your tracker. Keep in mind that in the meantime you can sync with your computer or a compatible device. 

Let me know how it goes.