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Blaze Won't Charge

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‎08-20-2018 11:01

‎08-20-2018 11:01

The last two weeks my Blaze has stopped charging.  After reading the website, I have found others have reset the device and then it accepted charge again.  I tried this and found it worked, except now I have to reset it every time I want it to charge.  Should I have to do this?  It also seems to not stayed charged as long as it used to.

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‎09-04-2018 10:19

‎09-04-2018 10:19

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎09-05-2018 07:50

‎09-05-2018 07:50

Welcome to the Forums @CP9787 and @WendyB appreciate the input.

 

Thanks for troubleshooting this by yourself, I would like to know if the instructions provided by our fried worked or if you still having problems with your Blaze charging?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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