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Blaze & App not synching hourly goal correctly

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‎07-03-2017 05:47

‎07-03-2017 05:47

Hi All

 I've got the hourly steps goal set up.  My blaze is correctly showing that I've successfully completed my steps in my chosen hours.  However when I have synced (several times) the app is showing one hour was not completed successfully.  I've "removed" the device from the app and then added it again.  But still showing the discrepancy. Any ideas on how to fix?

 

 

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‎07-03-2017 08:28

‎07-03-2017 08:28

Welcome to the forums!

 

This is a known issue. Please watch this thread

https://community.fitbit.com/t5/Charge-2/Hourly-Activity-Discrepancy/m-p/1836340#M30305

 

I have had good luck syncing mine every hour. Very rarely miss a dot but I do some times.

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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