help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze and OnePlus3t Synch Issue and Delay

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-04-2017 09:47

‎05-04-2017 09:47

Good day! I’ve had my Blaze for a little less than a year, but have recently had synching issues.  Her are the symptoms:

  • At times, my texts won’t update on my watch OR the are delayed by a minute or so.
  • I have to manually go into the app to update my steps – and, when I do, it takes a few minutes (or longer)

When I first got my phone, it worked perfectly.  Any ideas?  I’m wondering if there is a problem with the Bluetooth on my Blaze as my flex 2 never has these problems when I use it.  I’ve tried resynching my blaze to my phone, etc.

Thanks,

Mike.

Best Answer
0 Votes
1 REPLY 1

‎05-08-2017 05:17 - last edited on ‎10-31-2025 08:22 by Fitbit Moderator

‎05-08-2017 05:17 - last edited on ‎10-31-2025 08:22 by Fitbit Moderator

It's great to see you around @LionRunner and thanks for troubleshooting this inconvenience by yourself.

Keep in mind that your phone needs to be compatible in order to communicate properly with the tracker. OnePlus 3T is not compatible, please keep an eye on our list of compatible mobile devices for any update. 

You can always try and follow the instructions provided in the Having trouble syncing? post but I don't guarantee it will work 100%.

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer