02-16-2018
08:36
- last edited on
02-18-2018
03:40
by
AlejandraFitbit
02-16-2018
08:36
- last edited on
02-18-2018
03:40
by
AlejandraFitbit
I use my Blaze to track my walks in the morning and it has the annoying habit of syncing when I start my walk. When it does this, I often have to wait several hours before being able to see the data on my dashboard or phone. When it doesn't sync just before the walk, I get the results almost immediately. No amount of trying to manually sync will get it to sync before it's good and ready.
02-18-2018 03:43
02-18-2018 03:43
It's great to see you around @StephenMx.
Is the all day sync option on? If you haven't checked this and it is on, I recommend turning it off by doing the following from your Fitbit app:
By doing this, your tracker will sync only when you open the Fitbit app or when you choose to perform a force sync.
I hope this helps, let me know the outcome.
02-18-2018 12:11
02-18-2018 12:11
All day sync has been off since I got the Blaze. I don't think this is a syncing issue. Most of the time it syncs every time I open the app. When I do many of my walks I use the GPS on the phone to track my walk. When I'm done I usually open the app and check my times and heart rate. Occasionally the data doesn't show right away. If I try to force a sync, the app tells me my sync has been scheduled. If I continue to try and force the issue, it seems to make the sync take much longer. One day I waited almost 5 hours. The last two days it the data was there almost immediately. I wasn't really looking for a solution. I just wondered if anyone has a logical reason why the time difference. I have had no other apps open on the phone, no updates running, at first I thought it was because it had just synced before the walk, but the last two days showed that wasn't the case. Using the dashboard on my computer didn't speed things up either.