12-05-2017 01:37
12-05-2017 01:37
My Blaze went from 4-5 days on battery life to 16 hrs on battery life. I have turned off everything but the clock. Don't seem to help at all. If I put it on the charger before the battery live is low it still changes the clock to the wrong time. I will never buy a Fitbit again. It's not worth the price if you have to replace in every 9 months.
12-05-2017 10:43
12-05-2017 10:43
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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04-10-2018 07:28
04-10-2018 07:28
@JeffMaples wrote:My Blaze went from 4-5 days on battery life to 16 hrs on battery life. I have turned off everything but the clock. Don't seem to help at all. If I put it on the charger before the battery live is low it still changes the clock to the wrong time. I will never buy a Fitbit again. It's not worth the price if you have to replace in every 9 months.
Same exact thing happened to me. Battery no longer holds charge. Fitbit support only states you (we) are not charging it correctly or some other nonsense. Offers 25% off towards the purchase of a new device which has the same battery and we'll have the same problem in 13 months as soon as the warranty is over.
I am moving on to Garmin, they have a few NEW watches with a replaceable battery. Battery does NOT need any charging and lasts for 12 months then you can replace it. These are two tiny watch batteries.
Check it out for your-self they are Garmin Vívofit 4 and 3.
PS: Fitbit support you can keep deleting my replies but this will not help you. Since you are not helping your customers and throwing them under the bus, I will continue to spread the truth via all social media about your bad batteries and Garmin's replaceable batteries.