Blaze battery and syncing issues

[teachertrace]

What can I do to get a replacement Blaze battery? mine has stopped charging or syncing.

Moderator edit: subject and format

[AlejandraFitbit]

Hey @teachertrace, welcome to the Community.

Regarding your inquiry, the Blaze doesn't have a separate battery to be replaced. Please take a look at the following help articles and follow the instructions provide there:

• Why isn't my battery charging?
• Why won't my Fitbit device sync?

Let me know the outcome. 

[teachertrace]

I have tried all of these options but nothing improves the problems. it is
not a frantic change but more of a gradual deterioration in performance of
the blaze.
Thanks Tracey

[AlejandraFitbit]

Thanks for the update @teachertrace.

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.