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Blaze battery/charging issues

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‎07-07-2017 23:15

‎07-07-2017 23:15

My fitbit hasn't been holding its charge for a few months now. I deactivated all alarms, media notifications, move prompts, all day syncing and screen options but, no improvement. It's lasting 3 days at the most. Now it's not charging at all. I've cleaned the charger and bought a new Fitbit one and no joy. When I put the blaze in the charger the red bar flashes then the monitor switches off. Help!

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‎07-08-2017 14:40

‎07-08-2017 14:40

Welcome to the Community @Booliette! Thanks for the steps you've tried. In this case, I would like you to restart your tracker and confirm you're properly charging it. The Blaze's battery should last up to 5 days. 

 

Hope this helps! Keep me posted. 

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