11-02-2016
02:16
- last edited on
10-09-2018
18:41
by
DavideFitbit
11-02-2016
02:16
- last edited on
10-09-2018
18:41
by
DavideFitbit
my fitbits battery sufdenly died and only last half an hour know i have tried all the trouble shoot problems and i really need help as it was the centre to my weight loss reigime i was told fitbit would replace it as it is under wareanty but i cant find a helpline number or anything in which to help me. if fitbit helps me i would be glad to continue buying there products otherwise i dint think i could biy fromy then again
Moderator edit: subject updated for clarity
Best Answer11-02-2016 03:01
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-02-2016 03:01
Hi, @chamberlain, you can find details of how to get in touch with Fitbit Customer Support at contact.fitbit.com.
Good luck!
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer
11-02-2016
08:11
- last edited on
08-08-2025
08:04
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-02-2016
08:11
- last edited on
08-08-2025
08:04
by
MarreFitbit
Hi there @chamberlain. Good to see you in the Community! 🙂
As @Julia_G said, you can get in touch with the Support Team and they will be happy to help you getting back on track! Click here for the different contact options.
Let us know if you need any more help!
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Best Answer