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Blaze battery draining and sync issue

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I have been using Blaze for 3 months but its battery is getting drained in less than 24hrs. I have to charge it everyday.

 

Also its not getting synced properly with Android 6.0.1.

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Hey, hey, hey @MSingh! It's nice seeing new faces around. Smiley Happy That doesn't sound like normal behavior, as your Fitbit Blaze battery can last up to 5 days but because battery life is affected by use and other settings, actual results may vary. Consider these tips when you want to conserve battery life:

 

  • Make sure you're charging Blaze fully each time. When you think Blaze is done charging, take it out of the charging cradle and then put it back in briefly. If you see a large, blue battery icon you'll know the battery is full.
  • If you use the Fitbit app, make sure All-Day Sync is turned off. All-Day Sync increases battery drain on both your tracker and mobile device. To find the setting, open the app and tap Account. At the top of the screen tap Blaze to see your settings, then scroll down. 
  • (Android only) Turn off the Always Connected setting. Similar to All-Day Sync, it can reduce battery life.
  • If you don't need heart rate data, change the Heart Rate setting to Off. When you turn it back on, use Auto. 
  • Turn call, text, or calendar notifications off if you know you're going to receive many hundreds of notifications. A large volume reduces battery life.
  • Charge your tracker more often if you use music control frequently.
  • Charge your tracker more often if you do FitStar workouts frequently.
  • Turn off Quick View. Since it causes the screen to light up when you turn your wrist towards you, turning this setting off may prolong battery life. To find the setting, open the app and tap Account. At the top of the screen tap Blaze and then scroll down.
  • Don't receive reminders to move every hour. To get fewer reminders, make sure you walk 250 steps each hour, change the number of hours you want your stationary time monitored, or turn off the feature on days you don't need it.
  • Don't use the maximum Brightness setting.
  • If you have many silent alarms set, consider deleting some. Each alarm you add up to the maximum of 8 reduces battery life by a small percentage. 
  • Don't charge your tracker in extreme heat or cold.
  • Shut down Blaze when it's not in use.

Now for syncing issues, check out this post with further troubleshooting steps. Good luck and keep me posted! Smiley Happy

Mariam | Community Moderator, Fitbit

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I have the same problem my blaze has to recharged daily.

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@TheresaR215 thanks for joining us! Have you verified the recommendations I posted above? Do let me know! If you've done so to no avail then I recommend contacting our Support Team for further assistance. They definitely have the tools to take a deeper look into your tracker's behavior. Remember to mention them all the troubleshooting steps you've done to fix this. By doing that you'll be helping them to provide you with a quick follow up.

 

If you haven't already I suggest doing a restart:

 

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your tracker doesn't work normally, use the instructions in How do I turn off my tracker? to turn Blaze off and back on again.

Keep me posted my friend! 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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