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Blaze battery draining fast

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‎12-19-2018 17:22 - last edited on ‎12-20-2018 15:58 by Moderator Alum

‎12-19-2018 17:22 - last edited on ‎12-20-2018 15:58 by Moderator Alum

My blaze will not hold a charge. It only lasts about 3 hours after having a full charge. I've cleaned the connections on watch and charger. I've checked the firmware is updated. It's frustrating. 

 

Moderator edit: Updated title for clarity

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‎12-20-2018 15:58

‎12-20-2018 15:58

Hi there @davetv17. Welcome to the Fitbit Community Forums! 🙂

 

I'm sorry to hear that the battery on your Blaze is draining fast. Thanks for what you've tried to get it to work. I'd like to help you out.

 

I've escalated your case to our Support Team for them to help you out. You should receive an email soon with more instructions. If you need more help, let me know!

Ferdin | Community Moderator, Fitbit

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