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Blaze battery draining fast

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‎12-05-2019 10:28 - last edited on ‎12-09-2019 11:38 by Fitbit Moderator

‎12-05-2019 10:28 - last edited on ‎12-09-2019 11:38 by Fitbit Moderator

My fitbit blaze works good but the battery seems like it not lasting long like it use to.

 

 

Moderator edit: updated subject for clarity

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‎12-05-2019 11:49 - edited ‎12-05-2019 11:50

‎12-05-2019 11:49 - edited ‎12-05-2019 11:50

Try these steps but they do burn out for good after a while and could be on its last legs

Please clean the contacts

 

Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

 

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Wendy | CA | Moto G6 Android

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‎12-09-2019 11:44

In response to WendyB

‎12-09-2019 11:44

Hi there @cassmcamacho123, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided.

 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

 

Thanks a lot for all your help @WendyB.

 

Let me know if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


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