Blaze battery draining

[Nikkers71]

Only started today, until then I was getting 24 hour charge. Charged it today 3 times. Each time discharged within 2 hours. I'm out of warranty by about 2 months any clues?  Thanks

Moderator edit: Subject for clarity

[moniqueresuello]

Hi @Nikkers71, it's so nice to have you here!

Fitbit Blaze battery can last up to 5 days. Because battery life is affected by use and other settings, actual results may vary.

Since your Blaze battery drains quickly as expected, I would suggest to check the article: Can I improve my Fitbit device's battery life?

[Nikkers71]

Hi there, yes I've tried all these already as the battery doesn't last long at the best of times. What's the next step? It's 15 months old, really can't do without it 😞

[cleoglampuss]

I have a different problem but I've emailed fitbit. See what they advise. Very annoying when just out of warranty. Good luck. 

[Scarey71]

Same issue here.  Love my Blaze but the battery life is getting ridiculously short.  I emailed FitBit who sent me a replacement with no quibbling 🙂

However, I now have the other Blaze battery foible on my hands. The new unit has clear grease coming from it when it's charged.  It's all over the back and the charger.  

Hopefully third time lucky!

[moniqueresuello]

Hi @Nikkers71, you can go ahead and contact Fitbit support! 🙂

Support

[AlejandraFitbit]

It's great to welcome you @Nikkers71, @Scarey71, @cleoglampuss great to see you around and @moniqueresuello thanks for stopping by.

First of all, thanks for troubleshooting this by yourselves. @Scarey71 and @cleoglampuss I would like to know if you have received a reply from our support team? Did they offer you a solution for this battery issue? Now @Nikkers71, please keep an eye on your inbox for further assistance.

Keep me posted. 

[Vanessa75]

Hi, if you find out please let me know, as i have to charge mine twice a day

[Rich_Laue]

@Vanessa75 have you contacted the support team yet? Link may ne found in @AlejandraFitbit's post above.

[Vanessa75]

Ok thank u. Will contact them now


Sent from my Samsung Galaxy smartphone.