Blaze battery draining

[JWalton8297]

I have tried the other suggestions of cleaning the contacts and restarting my Fitbit Blaze. I need a new battery, this one no longer holds a charge longer than say 8 hours. I don't see a battery in the fit bit store. How do I get one?

Moderator edit: subject for clarity

[SunsetRunner]

I am having the same issue

[Alicia03]

Mine has started this the last few days as well, I wouldn’t say I am getting more than 2-3 hours out of a charge. Have there been any software updates that are causing it? Seems to have come out of the blue for me!

[SunsetRunner]

Same for me, only started in last few days, seems like I'm not the only one. 

[Tamarax163]

Same problem here. Use to last about 5 days now it doesn't last a day.

[JAM67]

Yesterday mine died after a full charge and only a few hours. I noticed, on its own, it kept flipping to the music settings.  I fully charged again today and now by lunch it is dead again.  This just started and I have only had this Blaze a few months.  As someone else mentioned , was there a software update that is causing this? 

[JAM67]

My previous Blaze lasted several years before dying. I just got this one a
few months ago. This seems to be a very sudden issue. I contacted FitBit
Support so I hope to hear something besides replacement with a discount.
We will see.

[SunsetRunner]

So I did live chat with fitbit support, doing the battery test process now. Whilst doing it I'm noticing the battery icon on my fitbit is going down, showing battery depleting but when I sync it to the fitbit app is says synced "a moment ago" but the battery on the app still shows as full... 

[Kitcat5123]

I have read and kept up with all forums for the battery issues with this product.  I too experienced battery draining time and time again after purchasing it just 6 months ago.  I contacted support and they sent a replacement.  So far it’s been behaving fairly well.  I give it a “good workout” every day constantly using its features so it’s held up and lasts a good 3 - 4 days before I have to recharge.  Trust me, I feel so frustrated too, but I thought I’d share this positive results with everyone.  We’ll see what the future “holds”.

[alig13]

Mine now heats up in the charger and I get a warning sign on the front. It isn't charging at all, think it's had it. Nearly all happened overnight. I had to switch off every feature, so not much point in wearing the Blaze now anyway! 

[SunsetRunner]

So I did the battery test procedures last night and it has confirmed to fitbit that the battery is indeed goosed. They have however offered me a full free replacement under warranty. If you're having issues then I'd suggest contacting them, I found them extremely helpful. My fitbit was gifted me so I didn't have a receipt or proof of purchase or even know how long I'd had my fitbit. 

[JAM67]

I contacted them and they also verified my battery is shot and the Fitbit
is under warranty so they will be replacing it. It is just odd because it
is only about 4 months old and it just suddenly stopped holding a charge.
I have had several fitbits that have lasted for years.

[SunsetRunner]

I'll cross that bridge when I come to it and fight that argument when it happens. Tbh I was given my fitbit so I'm lucky, I only really use it for the competitive element as several friends and family have them. I'm a runner and triathlete so for tracking my actual workouts I use a garmin forerunner which is far superior but I like the fitbit still. I'm not willing to part with more money to upgrade to another model at this time 1 because as you say we shouldn't have to if the product is defective and 2 for me it's not worthwhile at this moment in time for me given my usage of the product. Fitbit offered me a like for like blaze replacement free or 50% off an upgrade to a newer model. 

[AlejandraFitbit]

Hello all, I hope you are doing fine.

I am sorry to hear about the battery issues you are experiencing with your trackers. I was able to see that some of you have contacted our support team and received a discount. If you are interested in using that discount, you can take a look at this page where you will be able to compare all of our units. Maybe there is one that meet your needs.

Now for the ones that keep having problems, if you have already tried the steps in this post and keep having issues, feel free to get in touch with our support team, I know they will be glad to help you out. For a faster response you can contact them via chat.

In the meantime, take a look at our warranty policy.

Catch you later.