Blaze
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Blaze isn't charging

Hey all,   My Blaze is showing a single red flashing battery bar when plugged into a charger but not then charging (tried 3 chargers) and battery showing as full in app. Even on a charger I cannot access anything apart from home screen and can only h...

Resolved! Blaze records sleep stage wrong

My Blaze recently started recording my sleep starting at 2am regardless of when I went to sleep. When I manually edit and enter my real sleep time all my data shows up, ex when I fell asleep and time I woke up before that weird 2am mark. Anyone else?...

Blaze isn't receiving notifications

Call notification is not working at all, including few more notification, using Mi Redmi note 5.     Moderator edit: subject for clarity

Diljot by Jogger
  • 450 Views
  • 2 replies
  • 3 kudos

Blaze battery draining fast

Gutted about my Blaze. Battery completely gone after 15 months, why is this so?   Moderator edit: Clarified subject

App consistently losing my active mins even when manually put in

The app continues to lose my active minutes even if I override and put them in manually. Here you can see I had to manually put in my 40 mins of activity, and then no matter what I did it only counted 22 minutes.   It's been doing the same thing for ...

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RainaMer by Recovery Runner
  • 489 Views
  • 4 replies
  • 2 kudos

Blaze frozen on Fitbit logo screen

My Blaze is frozen on the logo screen. Every 30 seconds or so it vibrates, but the screen remains frozen. I’ve tried to rest it multiple times, but nothing changes.     Moderator edit: subject for clarity

TWright by Jogger
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  • 3 replies
  • 2 kudos

Blaze won’t update time zone

Went to Germany last week, timezone updated while there but now after 2 days back at home, syncing etc I can’t get it to return back to US Central time. 

Blaze - Pink Band option (for Breast Cancer Awareness)

With changeable bands, I think it would be a cool idea if you came out with bands for causes. For example. I'd love to have a pink band, on my blaze, for the month of October, Breast Cancer awareness month. Maybe it cold even have a ribbon designed o...

Blaze not charging

I have tried everything resting Fitbit. Trying a different Charger and port. Nothing is working won’t even hold enough of a charge to turn on been like this past 2 days. Never had this issue before.     Moderator edit: subject for clarity

Blaze won’t sync to Strava

I usually use the Exercise > Bike feature to record my rides, which then usually sync across to Strava. It works most of the time, but tends to play up when I do a massive ride... it stays connected to my phone the whole time so not sure what’s going...

Blaze black screen

My Blaze hasn't been holding a charge. I cleaned it as instructed and thought all was good. Two days later it's dead again. First the logo appeared and now a black face. Green lights are blinking. App on my phone can't find my Fitbit. Tried the reset...

Blaze won't hold a charge

I've had my Blaze for almost two years and have not had any problems with it. Lately though, my Blaze won't hold a charge for more than a day. And when do charge it, it seems to charge rather sluggishly. I know you can't change the battery, Thoughts?...

Blaze screen flickering

My 8 month old Blaze is switching (and vibrating) every two minutes or so from clock face to logo and off, draining the battery rapidly. I attempted the restart as indicated in the manual.     Moderator edit: subject for clarity

danm2 by Jogger
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  • 1 replies
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Resolved! Third-party clock faces marketplace!

Many people have requested similar variations of this, but I just want to add my voice to the mix. I hear that more clock faces will eventually come to the fitbit blaze, which is nice. But I think just having first-party clock faces from Fitbit may b...

litetaker by Tempo Runner
  • 48551 Views
  • 16 replies
  • 93 kudos

Resolved! How to delete old data on app?

Hi. I just got a blaze today. While on daash board, I can see the calories burned. However, it shows calory burned back to Dec 2015 which I did not even own a fit bit then... What gives? And how to get rid of it

Blaze syncing and heart rate issues

Hi,   I have recently had to have my Blaze replaced... thank you for the efficiency in doing this. However, since doing this I have been having ongoing issues with my Blaze syncing with my phone. Every time I open my app I have to re sync my watch to...

TamsenL by Jogger
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  • 3 replies
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Blaze GPS tracking fails

I'm using a Blaze with a Google Pixel, have been using it for about a year now with few issues. I upgraded to Android 9 last week.    Now I start a ride from the Blaze, confirm the "Let's go!" prompt with phone connectivity, and within 10-15 minutes ...

john99 by Jogger
  • 467 Views
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Resolved! Poor GPS connection when tracking runs with the Blaze

I’m having issues trying to use my GPS for runs. It keeps saying Poor GPS connection. I can’t use it to track my runs because it is inaccurate because I know my usual routes. I restarted my phone,I logged out of the app, and I made sure my background...

meikee by Jogger
  • 1654 Views
  • 10 replies
  • 1 kudos

Resolved! Airplane Picture

HiI have just had a picture of an airplane on my Blaze screen and I couldn't access my stats, it vanished some time after, what does this signify and what would have made it appear? Blaze-Runner

Blaze heart rate reading inaccurate

My Blaze fluctuates heart rate so much is becoming increasingly frustrating. This thing flat out sucks at measuring an accurate heart rate. I've gone through the chats with reps twice now in order to fix this thing and nothing works. I will be sittin...

Fitbit Blaze screen and button issues

My Fitbit Blaze screen keeps flashing and I tried left key and down right key to restart it. But it is not working then I go to the sport and tried run I found that the down right key is not working, no matter how hard I push the key it does not resp...

Can't setup my Blaze

Unable to pair in the App on any device. Classic Pairing works without any issues. It finds it and tries to set it up and then fails. I have already uninstalled and reinstalled and now change.     Moderator edit: subject for clarity

Blaze screen flashing

This is the second time the screen on my Blaze has been flashing first thing in the morning. Last time the restart seemed to fix everything. This time the restart does not seem to be responding. Any thoughts or fixes?     Moderator edit: subject for ...

Roske by Jogger
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Blaze won't hold a charge

Blaze not holding a charge. No solution from Fitbit support. Cheap company offering 25% for old trackers. Why can’t they update the software. Blaze not 2 years old. They have discontinued the Blaze. What does that tell you. Very poor customer service...

Blaze calories and active minutes issues

Blaze is not recording active minutes and is showing 237 calories burned before I get up in the morning, both when I sleep with it on and off my wrist.     Moderator edit: subject for clarity

Blaze won't stop flashing

My Blaze face won't stop flashing even after I charge it. It's been doing this for over a month. Everything else works fine!     Moderator edit: subject for clarity

Resolved! How do I change my time to 24 hours?

I use the Community clock face and I’d love to get an option to turn that into a 24 hour clock.     Moderator edit: subject for clarity

Fern_ by Jogger
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Can't see the notifications option in the Fitbit app

I checked the notifications options in my Fitbit app, and I do not have an option for texts, emails, or calls. Anyone know what the issue could be?     Moderator edit: subject for clarity

Resolved! Blaze Memory

How many days worth of data can the fitbit blaze store without sycning to mobile device or computer?

docpoc by Jogger
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Change clock format on Blaze

Hi Can I change the clock format to be 24hr or military  (for those over the pond) as it annoys me it's just on 12hr.

Resolved! Blaze calorie tracker inaccurate

Set up my new Blaze yesterday. Did not sleep with it on. Put it on this morning of course 0 steps but  calories burned read 536. Heart rate is on auto. stride length is set on default. I am wearing on my non dominate wrist. Should I change some setti...

LBayne by Jogger
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Left Button Not Functioning

My left button no longer functions. For example, if I am in the Daily Stats screen, I have to manually update the watch face in the app to get out of the Daily Stats. I have reset, drained and recharged, cleaned, etc. the device and have not been abl...

Blaze HR monitor stopped- HELP

I have had my blaze for several months and it's been great and fairly accurate.  However, a few days ago I noticed it wasn't always picking up the HR.  I cleaned it as described in the literature that comes with it and have tried wearing it on the in...

BeSmith by Jogger
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Blaze Compability with Samsung Galaxy 9+ and Note9

Does the Blaze work well, sync, and is it compatible with the Samsung Galaxy 9+ or Note 9? When I got my 8+ I had a whole lot of issues with it syncing with the Blaze, battery drain, and just a whole lot of problems. I may be getting a new phone and ...

DianeCB by Recovery Runner
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Blaze Time reset

I plugged my Blaze in overnight to charge- when I went to collect it in the morning- the time had reset - any help ?

Zencliff by Jogger
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Blaze won't stop buzzing

So my Blaze has stopped working, after 2 weeks of being told I was to be sent a new Blaze I have received a new email stating that the Blaze is no longer available. Was offered a 50% discount, but the only watches that compare to it are the same pric...

Hawklance by Recovery Runner
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Blaze battery draining

I have tried the other suggestions of cleaning the contacts and restarting my Fitbit Blaze. I need a new battery, this one no longer holds a charge longer than say 8 hours. I don't see a battery in the fit bit store. How do I get one?     Moderator e...

App not finding my fitbit blaze

I rebooted my blaze before and it re connected now it says "can't find tracker". Anyone have this?

Jmonte by Jogger
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  • 2 replies
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Blaze battery draining

My Fitbit Blaze battery used to last 4 to 5 days between charges. Now the battery lasts a couple of hours. I have spoken to support and they have offered me a discount on a new Fitbit. They will not replace the Blaze as it is outside the warranty per...

Blaze won't turn on

In the middle of exercising, my Blaze just died. It stuck on the clock screen, then goes black. I can't restart it or do anything with it. I removed it from my phone to try and start over (which I have to do about once every other week or so), but my...