09-01-2018
01:16
- last edited on
09-03-2018
09:15
by
AlejandraFitbit
09-01-2018
01:16
- last edited on
09-03-2018
09:15
by
AlejandraFitbit
Call notification is not working at all, including few more notification, using Mi Redmi note 5.
Moderator edit: subject for clarity
Best Answer09-01-2018 08:12
09-01-2018 08:12
Your phone is not listed in the list of supported devices. While you may get it to sync, all features may not work.
09-03-2018
09:17
- last edited on
11-08-2025
08:07
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-03-2018
09:17
- last edited on
11-08-2025
08:07
by
MarreFitbit
Welcome to the Forums @Diljot and @SunsetRunner thanks for stopping by.
Keep in mind that in order to have a successful connection between your tracker and phone, it needs to be a compatible mobile device.
When a phone isn't compatible it doesn't mean that it won't work with your Fitbit but you might experience some connectivity issues. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone, but I don't guarantee it will work 100%.
Happy stepping! ![]()