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Left Button Not Functioning

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‎04-24-2018 10:33

‎04-24-2018 10:33

My left button no longer functions. For example, if I am in the Daily Stats screen, I have to manually update the watch face in the app to get out of the Daily Stats.

 

I have reset, drained and recharged, cleaned, etc. the device and have not been able to resolve the issue. I have done each of these things multiple times.

 

My Blaze is about 18 months old and out of warranty. 

 

Does anyone know if this issue can be resolved?

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‎04-24-2018 11:42

‎04-24-2018 11:42

Hi, @Djmunsell, if you have tried the reset procedure at least 3 times and you are still having this issue, the best plan is to get in touch with Fitbit Customer Support on contact.fitbit.com.  It is a good idea to get in touch even if your tracker is out of warranty, as they may be abke to offer some help.  Good luck, and keep us posted.

Sense, Charge 5, Inspire 2; iOS and Android

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‎08-31-2018 19:15

‎08-31-2018 19:15

I have the same issue.

Any solutions?

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