09-01-2018
10:11
- last edited on
09-02-2018
04:36
by
AlejandraFitbit
09-01-2018
10:11
- last edited on
09-02-2018
04:36
by
AlejandraFitbit
Unable to pair in the App on any device. Classic Pairing works without any issues. It finds it and tries to set it up and then fails. I have already uninstalled and reinstalled and now change.
Moderator edit: subject for clarity
Best Answer
09-02-2018
04:38
- last edited on
10-18-2025
10:35
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-02-2018
04:38
- last edited on
10-18-2025
10:35
by
MarreFitbit
A warm welcome to the Community @GalaKnight.
I appreciate all the efforts in trying to fix this issue and would like to know if you keep having problems pairing your tracker? If you do, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.
Let me know the outcome. ![]()
Best Answer