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Fitbit Blaze screen and button issues

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‎09-01-2018 13:26 - last edited on ‎09-02-2018 04:40 by Moderator Alum

‎09-01-2018 13:26 - last edited on ‎09-02-2018 04:40 by Moderator Alum

My Fitbit Blaze screen keeps flashing and I tried left key and down right key to restart it. But it is not working then I go to the sport and tried run I found that the down right key is not working, no matter how hard I push the key it does not respond.

 

 

Moderator edit: subject for clarity

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‎09-02-2018 04:41 - last edited on ‎10-18-2025 10:35 by Fitbit Moderator

‎09-02-2018 04:41 - last edited on ‎10-18-2025 10:35 by Fitbit Moderator

Hey @Duke1990, it's great to welcome you.

Thanks for troubleshooting this by yourself. Since the steps you have tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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