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Blaze battery draining

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‎03-01-2019 21:13 - last edited on ‎03-04-2019 09:32 by Moderator Alum

‎03-01-2019 21:13 - last edited on ‎03-04-2019 09:32 by Moderator Alum

Recently the charge is only lasting maximum 1 day and taking several hours to recharge. I clean it regularly to remove dirt and sweat with damp cloth and dry it. I clean the band also.

 

I wear the Blaze 24 hours a day except to wash hands, shower or swim. This includes working in the yard. I it with a terry toweling sweat band to reduce dirt getting in or around the unit. I have no recollection of knocking the watch.

 

Cheers

Jim Gilligan

 

 

Moderator edit: subject for clarity

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‎03-04-2019 09:33

‎03-04-2019 09:33

It's great to welcome you @JGilligan.

 

Thanks for troubleshooting this battery issue by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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