Blaze battery is not charging

[STadlock]

I just bought the Blaze watch today and according to the online instruction manual to charge the watch you have to take the watch face out of the wristband and charge it with the charger, and there should be a battery icon showing that the fitbit is charging.  I've done all that, but I am not getting a battery icon notifying me of it charging.  I tried to sync it to my iphone, but it won't.  Any help will be greatly appreciated.

Thank you.

[SunsetRunner]

Have you set it up, updated it and sync'd it to your account yet?

[AngelaMa]

Hello @STadlock welcome to the Fitbit Community! 🙂 Make sure you are charging your tracker as instructed on this image: 

The charger should be plugged to any USB port on your computer or any UL certified USB wall charger, put the tracker inside the charging cradle with the screen facing towards you, the four gold prongs should be aligned, then gently close the cradle and your Blaze will start to charge.  If you are charging your tracker correctly and it is not working properly please contact customer support so they can assist you. @SunsetRunner thanks for your cooperation! 🙂 

I'll be around if you have any question. 

[Rich_Laue]

@STadlock have you set the Blaze up to your account yet? If the Blaze still has the www.fitbit.com/setup message then there will not be Amy battery icon showing.