Blaze battery not lasting

[Swoodle]

When are you going to fix this battery drain issue? I just bought my Blaze less than 3 months ago and it won't stay charged more than an hour. I'm extremely upset to say the least. This is total cramp, I am training for an event and it goes dead and ruins my training times and mileage. When are you going to fix it or offer full refund?

Moderator edit: subject for clarity

[Odyssey13]

Hi @Swoodle

Your posts were merged and moved from the Researcher Community forums to the Blaze forum.

Have you gotten with support? Click to view contact options.

Depending on where you purchased your Blaze and any extended warranty, you may be able to return it. Fitbit only issues a full refund before 45 days. warranty info

Have you tried doing a restart of your Blaze? A restart often helps when there are such problems.

Let us know.

[Swoodle]

I havent gotten any satisfaction.  I own a 3 month old blaze that won' keep a charge and I've tried every suggestion offered.  I am going to make it a personal issue while out buying a garmin within the next few weeks to personally let everyone who is looking at fitbits know my story so hopefully I can help others from making a huge costly mistake like I did. 

[AlejandraFitbit]

Great to see you around @Swoodle and @Odyssey13 thanks for stopping by.

I am sorry to hear about the battery issues you are experiencing with your Blaze and appreciate all the efforts in trying to fix this.

Since the troubleshoot you tried didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Let me know if you need anything else.