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Blaze battery not lasting

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‎07-05-2018 20:35 - last edited on ‎07-06-2018 05:57 by Moderator Alum

‎07-05-2018 20:35 - last edited on ‎07-06-2018 05:57 by Moderator Alum

My Blaze battery has suddenly decided to last only 10 hours, whereas it used to last 4 days. What to do?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-06-2018 05:58

‎07-06-2018 05:58

A warm welcome to the Community @BlazeQuestion.

 

I am sorry to hear that your Blaze isn't holding a charge. I recommend taking a look at this post and follow the instructions provide there. After those steps, test your Fitbit.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-08-2018 15:01

In response to AlejandraFitbit

‎07-08-2018 15:01

I think my Blaze has just gotten tired of working. I have not changed anything and it suddenly went from lasting 4 days to lasting less than 12 hours. Is there such a thing as a new battery? I really like my Blaze and don’t particularly want to get the Ionic until it’s been out a while and until it has more features than are available now. What to do?
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‎07-09-2018 04:13

In response to BlazeQuestion

‎07-09-2018 04:13

Thanks for the update @BlazeQuestion.

 

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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