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Blaze isn't syncing

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‎07-05-2018 11:38 - last edited on ‎07-09-2018 04:19 by Moderator Alum

‎07-05-2018 11:38 - last edited on ‎07-09-2018 04:19 by Moderator Alum

I have synced my Blaze a couple times & it resumed tracking, but after several weeks it did not track last week. I have a back injury right now so my walking has been limited & I am not that concerned about the dashboard at the moment. If syncing is something that must be done weekly, however, I think that should be noted in the directions for use.

Sent from my iPad

 

 

Moderator edit: subject for clarity

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‎07-09-2018 04:20

‎07-09-2018 04:20

Hey @Susakka, great to see you here.

 

If you are having issues transferring your information from your Blaze to your Dashboard, I recommend taking a look at the Why won't my Fitbit device sync? help article and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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