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Blaze battery not lasting

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‎07-24-2018 07:27 - last edited on ‎07-25-2018 04:48 by Moderator Alum

‎07-24-2018 07:27 - last edited on ‎07-25-2018 04:48 by Moderator Alum

I’ve been experiencing issues with my watch for a while, but whilst out running on Saturday, it shut itself down and wouldn’t restart. I managed to get it back up and going again on Sunday after reading forums about maybe the screen had frozen. Since then the battery no longer keeps charge. I charged it fully today at 11am and by 2pm it was dead (again) and only sitting on my work desk. Anyone have any ideas?

 

 

Moderator edit: subject for clarity

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‎07-25-2018 04:51

‎07-25-2018 04:51

A warm welcome to the Community @JacMarsh.

 

Thanks for troubleshooting this by yourself. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Let me know the outcome. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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