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Blaze battery

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‎05-09-2018 17:15

‎05-09-2018 17:15

Lately my blaze charge only last for a few hours. I charged for over 24 hours and I put it one. When I got home (7 hours), I had to charge it again. I didn't have this problem until a month ago

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3 REPLIES 3

‎05-09-2018 17:47

‎05-09-2018 17:47

Hello @BlaE

 

Is your Blaze under warranty?

 

You shouldn't leave any Fitbit in the charger overnight.

 

Have you tried restarting it a few times?

 

Let us know.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-10-2018 10:53

In response to Odyssey13

‎05-10-2018 10:53

Yes, and a few times the clock was wrong and by syncing it, I was able to get it back.

I charged it at night, didn't know I am not suppose to do it.

Tks

Sent from my iPhone
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‎05-10-2018 11:48

In response to BlaE

‎05-10-2018 11:48

@BlaEusually an hour or two and it's charged fully. You can always charge it when you get a shower.

 

Keep an eye on it and if the battery still isn't keeping a charge very long, let us know. You may need to get with customer support. They can see things on their end that we can't see ourselves.

Stepping in the U.S.A. since September 2013. Android 14

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