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Blaze black screen

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‎08-06-2018 19:38 - last edited on ‎10-02-2018 07:12 by Moderator Alum

‎08-06-2018 19:38 - last edited on ‎10-02-2018 07:12 by Moderator Alum

Screen stays black, green lights are flashing. Tried to reset watch several times. Screen shows snow for a few seconds instead of logo then goes black again after restart.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-06-2018 21:35

‎08-06-2018 21:35

Imine is doing the same. .  But my lights are not even flashing 

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‎09-27-2018 12:09

In response to Broke_watch

‎09-27-2018 12:09

I have done the reset. The HR unit is working but still the screen in blank. I can feel the unit vibrating when pressing the buttoms but the screen stays blank.

Please help

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‎10-02-2018 07:19

In response to Veltie69

‎10-02-2018 07:19

It's great to see new faces @Veltie69, @Jswi1976 and @Broke_watch, welcome!

 

I appreciate all the efforts in trying to fix this issue. Since the procedures you tried didn't work, I've gone ahead and escalated your cases to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

See you around. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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