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Blaze black screen

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‎09-24-2018 14:27 - last edited on ‎09-26-2018 04:11 by Moderator Alum

‎09-24-2018 14:27 - last edited on ‎09-26-2018 04:11 by Moderator Alum

I put my Fitbit Blaze in charge, after a while I try restarting it, it shows the logo for 20 Seconds or so but goes black again, my phone also finds the watch but then just shows the connecting screen for a while until it ends, without connecting. Any Help?

 

 

Moderator edit: subject for clarity

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‎09-26-2018 04:14 - last edited on ‎05-28-2025 07:41 by Fitbit Moderator

‎09-26-2018 04:14 - last edited on ‎05-28-2025 07:41 by Fitbit Moderator

Welcome to the Forums @TechMasterXD.

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them. I know our team will be glad to help you out and provide you with a solution.

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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