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Blaze blank screen

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‎01-12-2020 23:16 - last edited on ‎01-13-2020 07:09 by Fitbit Moderator

‎01-12-2020 23:16 - last edited on ‎01-13-2020 07:09 by Fitbit Moderator

Hi,

I have my fitbit blaze, it's  screen all blank. It vibrates and charging on app is showing that its fully charged and its sync. But nothing is happening on tracker and i tried to troubleshoot, restart and everything but screen is all black. Thanks

 

 

Moderator edit: updated subject for clarity

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‎01-13-2020 07:17 - edited ‎10-08-2024 07:55

‎01-13-2020 07:17 - edited ‎10-08-2024 07:55

Hello there @Sarairfan86, welcome to the Community Forums. Thanks for the details provided and for taking the to restart your Blaze prior to posting here. 

Since the restart doesn't work and your Blaze is still syncing, please change the clock face to a different one to see if this brings back the display. Don't worry if you cannot see anything on the display by now, this process is done through the Fitbit app. 

Give this a go and let me know the outcome. 

Maria | Community Moderator, Fitbit


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