help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze button broken

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2018 12:25 - last edited on ‎07-21-2018 07:36 by Moderator Alum

‎07-19-2018 12:25 - last edited on ‎07-21-2018 07:36 by Moderator Alum

One of my buttons popped off, now I can't use all of the features I love with my Blaze... I want to order a new band but they usually only come with the part for your wrist and the housing isn't included is this not something we can purchase?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-19-2018 12:35

‎07-19-2018 12:35

If your Blaze is still under warranty @diana1980 I would contact.fitbit com

If it is not, then look on Amazon for Fitbit Blaze frames. 

I have several, one for each band and actually like the buttons better than fitbits frame. 

Best Answer

‎07-21-2018 07:38

‎07-21-2018 07:38

A warm welcome to the Community @diana1980 and @Rich_Laue thanks for stopping by.

 

I am sorry to hear about what happened with your tracker. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes