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Blaze buttons not working

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‎02-03-2018 16:21 - last edited on ‎02-05-2018 05:26 by Moderator Alum

‎02-03-2018 16:21 - last edited on ‎02-05-2018 05:26 by Moderator Alum

I just purchased my Blaze and the buttons on the side are not working at all.

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎02-03-2018 21:18

‎02-03-2018 21:18

Hello @Tiffany62583 have you tried pressing them while the Blaze is out of its frame? 

 

Another thought, is the Blaze set up to your account yet and no longer has the setup message? 

Best Answer

‎02-03-2018 21:20

In response to Rich_Laue

‎02-03-2018 21:20

Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

 

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

 

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Wendy | CA | Moto G6 Android

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