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Blaze buttons not working

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‎07-23-2019 18:45

‎07-23-2019 18:45

The left back button and the bottom right button on my blaze are not working. I have cleaned the buttons with a toothpick & compressed air. They are still not working. The only way to get back to the clock is to put it on the charger. I have shut it down multiple times, but I cannot force a restart because the buttons are not working. 

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‎07-24-2019 17:20

‎07-24-2019 17:20

Nice to see that you're digging into the Forums @Kara1602, let me give you a warm welcome to our Community. 

 

Thanks for cleaning and restarting your Fitbit, you did an excellent job. I've requested a case for you, our team will be contacting you via email shortly. Fitbit has been designed to provide motivation and help you to reach your daily goals to success.

 

Let me know if you have questions about it. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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