07-09-2019
12:00
- last edited on
07-23-2019
16:21
by
MarreFitbit
07-09-2019
12:00
- last edited on
07-23-2019
16:21
by
MarreFitbit
Fit blaze screen not responding. Only screen that comes up is the following. Looks like a themoustat in a triangle, orange in colour. .
Moderator edit: updated subject for clarity
07-23-2019 16:24 - edited 07-23-2019 16:25
07-23-2019 16:24 - edited 07-23-2019 16:25
Welcome to the Community Forums @Totaldomination! I'm sorry for the late response. Thanks for bringing this to my attention.
For me to better assist,please perform the steps below:
- Make sure it is not on a hot or extreme temperature area
- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
- Let go of the buttons.
- If your Fitbit Blaze doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.
Let me know the outcome, I'll be around.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-24-2019 17:27
07-24-2019 17:27
Totaldomination,
I suggest you look at this link: https://community.fitbit.com/t5/Blaze/Temperature-symbol-on-display/m-p/3620505#M119171 and pay particular attention to Post #36 by ZokyS and Post #37 by me.
There is probably a solution to your problem, but it will require some surgery on your Blaze.
If it's under warranty, you should see what the Fitbit people can do for you, but the majority of people with this problem aren't too keen on their solution, if they even offer one.
If you've done delicate work before, feel free to give our solution a try. Be aware that it is possible you could permanently damage your Fitbit, but truth is, it's not much use as it is now. You could wait until the battery completely discharges, but that could take many, many months. Apparently the Blaze is "Off" when you see this symbol and therefore no power is taken from the battery. You would have to manually keep pressing the buttons to get the display to light. Who knows how long that would take?
I'll add the following to my post in the link above:
When you take the 4 small Torx screws off the back of the Blaze, you will see a very thin flex cable which goes from the main body of the Blaze to the HR monitor. This thin plastic cable just gently slides out of the connector. THAT is the easy part...just be gentle so you don't kink the cable and risk damage. Getting it back in was the tricky part. It's one of those things where having 3 hands would be useful. I found by locking the back with the HR monitor into a holder allowed me to use my two hands to hold the Blaze body with one hand while guiding the flex cable into the slot on the back and push with the force needed. I found that putting one corner in first was easiest, then pushing on the other corner with a small tool, working from one side, then the other. Again, be careful not to damage the flex cable. It's actually pretty durable, but everything is so small, it doesn't take much to cause damage.
You might also find some of the associated links I posted https://community.fitbit.com/t5/Blaze/Blaze-showing-an-orange-triangle/m-p/3623381#M119299 helpful. Well, assuming misery does love company, you'll realize that there are others who have the same problem as you. You are not alone!
Good Luck,
~Rick