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Blaze // can not start the device

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Hello from Hamburg Everyone ,

 

I hope every is doing well regarding to Covid -19.

 

I have a Blaze device and since 5 or 6 months I never used it. Before yesterday I wanted to use my Blaze tracker and I charged it. until now everything went well. I noticed that when I put it on my wrist , it does not work. I can connect to the application when I connect the device with the Usb to my computer but that's all. I think it is broken some how but would like to ask you if you experience something like that.

 

Thank you in advance.

 

Y.

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